Frequently Asked Questions

 


HOW LONG WILL IT TAKE FOR MY GIFT BOX TO SHIP?

We prepare your Boujee Box within 1 day!

Then, we expedite the shipping to your preferred location.

Shipping times depend on the province it is being delivered to.

Contacts us if you need an exact time !

We work with the fastest shipping companies.

 

IS THERE A RECEIPT IN THE GIFT BOX?

Nope, we do not attach any receipts to any gift box.

The only time you will get a receipt is when email you the confirmation receipt

after your purchase has been made.

 

DO YOU GUYS MAKE CUSTOM GIFT BOXES?

Yes! If you need custom gift box we can help you!

We are always here to help make your life easier.

We can give you gift suggestions and provide you gift box samples that match the

theme you are wanting before your make your pick

 

DO YOU PROVIDE DISCOUNTS FOR BIG ORDERS?

Yes! We are happy to provide you a greater value gift box and items

when you make a purchase of 10 boxes or more.

 

RETURNS/REFUND

We work hard and pack our Boujee Boxes as secure as possible. If you receive your Boujee Box in damaged condition, please reach out to info@boujee-box.com for assistance. Please review our Worry Free 14-day Return Policy for more information.

 

CAN I ADD PERSONALIZED NOTES/MESSAGES IN THE GIFT BOX

Absolutely!

Leave your personal message on the 'NOTE' section upon checkout or when you are adding a Boujee Box to your cart (Build Your Own Box). 

 

LOCAL DELIVERY IN CALGARY

We offer local delivery in Calgary everyday, between 9:00am and 9:00pm Mountain Standard Time.

During the holiday season, residential gifts may be delivered up until 10 pm. If a recipient is not available when delivery is attempted, the gift may be left with reception, concierge, or on the front porch if the area is considered safe by our driver.

If the area is deemed unsafe or there is nobody available to accept the gift on the recipient’s behalf, it will be returned to our location and the sender will be contacted for further direction.

 

DO YOU SHIP INTERNATIONALLY

At this time our gifts boxes are only being shipped to Canada & the US.

If you want international shipment, please email us at info@boujee-box.com

 

DO YOU MAKE CUSTOM GIFT BOXES FOR PARTY EVENTS

Yes, we do! Please reach out to info@boujee-box.com for assistance.

 

DO YOU MAKE CUSTOM CLIENT GIFTS?

Yes, we do!

Please reach out to info@boujee-box.com and provide us the number of gift boxes you are looking to customize

 and the date you need them by.

We will respond within 24 hours.

 

ORDERING MULTIPLE BOXES SENT TO DIFFERENT ADDRESSES

If you want to place multiple Boujee Boxes and would like to ship them to different addresses,

please reach out to info@boujee-box.com for assistance. We will be able to provide you with a different invoice on your transaction that will save time and make your life easier!